Recent Content
Selling from LT, Fulfilling from USA
Hi everyone, during live training I was advised to post a message on here :) I just submitted a request from this email address, essentially I was manufacturing in LT but due to trade restrictions I found a partner in USA, now I want my listing to reflect that the item is actually made in USA and fulfilled from USA, so if anyone from eBay team can help to review the case, it would be great! And from community, anyone know how I will need to prove this? :) Thanks, Saulius
GST/IEC Error while listing - Verified Payoneer
Hello, I have submitted all the documents including GST/IEC to Ebay.com and Payoneer. Payoneer has completed the verification and the account shows that it is ready for accepting ebay payments. I tried to list on ebay.com but I get an error - "You can't list, as you need to update your GSTIN and IEC on eBay. GSTIN and IEC are mandatory for sellers who are registered in India to sell on eBay. To sell on eBay, provide your GSTIN and IEC on your My eBay Account Settings Profile page." I contacted Ebay.com support and they told me that since I'm an Indian, I need to ask for support on Ebay.in since this issue is specific to Indian accounts. I have not been able to find a way to contact Ebay.in support. All my documents are ready and verified. Please suggest how to proceed. Error ->Holding seller payouts does not add value!
After 24 years on the platform, having our payouts hijacked with no rational reasoning or explanation is unacceptable. As such, we stopped selling on ebay nearly two months ago. If ebay seeks to add value to buyers, may I suggest that ebay stop providing fraudsters with accounts and a platform upon which to practice their grifting. Holding the assets of established sellers is biting the hand that feeds. In the future, if we decide to again sell on the platform, any hold placed will immediately necessitate our cancellation of the sale; as there is no way we are going to be providing Ebay with interest free assets upon whichh ebay earns money market rates. Although ebay has always treated sellers poorly, this new payout policy is absurd and demonstrates an utter lack of respect and appreciation for sellers: for those who generate the fees and revenue streams that keep Ebay's overpaid executives stooped over with their snouts down at the trough! This new payout policy is merely the latest albeit most egregious example of ebay shirking its responsibility by placing the burden upon sellers. What's next: sellers must create video content showing buyers how to correctly utilize the items they purchase? Just wait: fraudsters will now be receiving items and then opting to return said items, using the USPS and their inadequate tracking system, with nothing but air in the returning box; and Ebay's response will be: . That's right, nothing. As such, I suggest that every longtime and established seller write, call, and contact the executive team as well as heavy shareholders and any institution holding ebay debt. Let them know that Ebay's failure to spend the money necessary to hiring real people to monitor newish accounts for fraud, opting instead to create their own M1 float liquidity accounts with seller assets, is unacceptable. If ebay wants to add value to the buying experience, then ebay needs to hire and pay experienced members of the selling community to red flag bogus accounts. Pawning off Ebay's responsibility via the use of seller assets, and then proclaiming such a better form of buyer protection, is BS. Hence, why ebay hasn't bothered to provide us all with a set, coherent, and transparent policy for payouts. It's just another corporate grift designed to shift corporate liabilities over to those ebay believes are captive to their platform; merely another way to enhance revenue margins at the expense of sellers. Well, I say ENOUGH!Payouts on hold
I am an eBay top rated seller with excellent metrics for over 5 years now. On October 31, 2025, eBay started putting funds on hold for incoming sales until 7 days after the items have been delivered. This happened without any warning or an email from eBay that they would now hold funds until 1 week after delivery. I have been selling on eBay consistently for the past 5 years, and have been receiving my payouts daily until now. There have been no changes to my account and my sales and listing practices in the same categories have been stable. No sudden growth or any account defect problems. I have talked to different customer service reps who all give me a different answer. It seems phone reps have absolutely no idea how to resolve this and just read off a script or AI google search. eBay phone reps say the hold on funds is not permanent, but they also don't know when the fund holds on purchases will be lifted. When asked if they see any problems within my store, they say everything is excellent. They have no answer as to why funds are being held, aside from " this is a new policy " I just want someone from eBay to help me, someone that knows what's happening and can clearly explain this new funds on hold for eBay seller accounts that have excellent standing. I want to understand why there was no seller news on this, or why we didn't even receive an e-mail before a new policy rolled out was to be applied to my store? I know I am not alone on this topic, and many sellers have been asking the same questions with no clear answers. eBay needs to be more transparent with actions they take on seller accounts so we can be ready. Items shipped out take anywhere from 4-10 days to be delivered. Then payments will not be released again until 7 days after delivery. This cripples my business' cashflow. From bills, to inventory re-stock, to paying my overhead to keep the store running. How does an eBay store grow when the payments are tied up for 2-3 weeks without warning? I'm upset because I follow eBay rules and policies by the book, provide excellent customer service, yet I feel my store is being treated like its a new account.Suspension of the Ebay Account
Hello, I am an eBay seller since 2025. I listed items in my eBay seller account within the assigned selling limits. After reaching the limit, I contacted eBay customer service to request an increase in my selling limits. As part of the review process, I was asked to submit several documents, including a copy of my passport and images of the listed items to verify their legitimacy. I provided all the requested documents promptly and in good faith. However, after submitting the required information, my account was unexpectedly suspended without any clear explanation. I have contacted customer service multiple times, but I was not informed of the exact reason for the suspension. I would like to sincerely request clarification regarding this issue and understand the reason for my account suspension. I am fully willing to cooperate and provide any additional information or documents required to resolve this matter. I appreciate your time and support and look forward to your guidance on how to proceed.Not getting orders from buyers
Hello, i'm ebay seller since 2024. We have 500+ items listed on our store but we are not getting orders from buyers whereas our competitors here in local area are doing very good business. To even make it worse, we havent received even single order from past 1.5 months (normally, we hardly get 1 or 2 order/month) So far what i did to overcome this? optimised listing, added details, keywords, clear pics purchased store enabled marketing, offers, campaigns kept lowest price than most of the stores on ebay free shipping contacted with ebay support team multiple times, but no resolution so f We are drowning into debt. We suspect if anything wrong with our store. Please help. Thank you in advance for any help.Already updated GSTIN and IEC in ebay account but still not able to list items
Getting following error when trying to list items "You can't list, as you need to update your GSTIN and IEC on eBay. GSTIN and IEC are mandatory for sellers who are registered in India to sell on eBay. To sell on eBay, provide your GSTIN and IEC on your My eBay Account Settings Profile page. {e281883-962585x}"USPS tracking not updating – possibly weather & holiday related?
Hi everyone, I wanted to check if other sellers are experiencing the same issue. Over the past week, I’ve had several international packages that are already marked as arrived in the U.S. (international mail scan), but on USPS.com the tracking does not update to “received” or show further movement for several days. Given the recent severe winter weather in parts of the U.S., combined with the Christmas and New Year holiday period, I’m wondering if this is affecting USPS internal scans and tracking updates, even though the packages are physically moving. Is anyone else seeing this issue lately? Do the tracking updates usually resume after a delay and the packages deliver normally? Thanks in advance for sharing your experience.I am a new seller, my item does not show in search
First of all, I wish my heartfelt wishes and regards to the esteemed sellers. I have started listing in textbook category in used international export permitted books. When I cross check in google or from other browsers ebay.com I don't find my item. In shipping category it says ask the seller to calculate shipping price for my item. Frankly speaking, I am confused about shipping options for used books maximum 700gm (one book) to 3.5 kg (5 books.) I have excluded Asia for shipping destinations. Can anybody benevolently help me out of this situation ? Thanks and regards
