Recent Discussions
Permanent Selling Restriction Due to Bad Buyer Experience (BBE) – Seeking Advice
Hello eBay Community, I’m reaching out to see if anyone has had a similar experience with eBay’s Bad Buyer Experience (BBE) evaluation, specifically regarding permanent selling restrictions. I’ve been a seller on eBay for over 13 years with an excellent feedback rating and no prior violations. However, my account has recently been permanently restricted from selling due to BBE, despite the fact that all cancellations on my account were related to shipping limitations to the United States, which were fully disclosed and proactively managed. Here are the key facts: I received written confirmation from an eBay supervisor (Scott, from the Customer Service Leadership Team) stating that cancellations due to shipping address limitations wouldn’t negatively affect my metrics. I also implemented a high domestic U.S. shipping rate to prevent unwanted purchases from U.S. buyers, which was explicitly permitted by eBay. All cancellations were linked to temporary suspension of shipping from Serbia to the U.S., and I did everything to ensure transparency with buyers. Despite this, my account was permanently restricted, and I am seeking advice or similar experiences from others in the community. Have any of you encountered something like this? How did you resolve it? I’ve reached out to eBay Trust & Safety, but I am still awaiting a final resolution. Any help or suggestions would be greatly appreciated! Thanks in advance, Goransavas01306-03-2026Community Member203Views1like5CommentsI am a new seller, my item does not show in search
First of all, I wish my heartfelt wishes and regards to the esteemed sellers. I have started listing in textbook category in used international export permitted books. When I cross check in google or from other browsers ebay.com I don't find my item. In shipping category it says ask the seller to calculate shipping price for my item. Frankly speaking, I am confused about shipping options for used books maximum 700gm (one book) to 3.5 kg (5 books.) I have excluded Asia for shipping destinations. Can anybody benevolently help me out of this situation ? Thanks and regardspandorasboxbooksellers21-12-2025Community Member103Views2likes1CommentSeeking Community Assistance: Ongoing Challenge with Accepting Best Offers
Dear Community, I hope this message finds you well. Over the past 1.5 years, I've encountered a persistent issue related to accepting Best Offers. When receiving offers from buyers, challenges arise in the acceptance process, and I've attached a screenshot of the error for your reference. I kindly request your assistance in investigating this matter. If anyone else is facing a similar challenge, please bring it to the attention of the eBay team. Additionally, if anyone has insights into resolving this issue, your guidance would be greatly appreciated. Thank you for your support.bridalfashion0720-01-2024Community Member3.2KViews0likes2CommentsNot able to register on EGS portal for Shipping process due site showing error
We are not able to register on EGS portal for Shipping process due site showing error The website encountered an unexpected error. Please try again later. Kindly help to resolve this issue at the earliest.streamautozone19-01-2024Community Member2.9KViews0likes2Comments- cavalier_bespoke10-03-2023Community Member48KViews0likes3Comments
Selling used electronics
Hello there I’m new in Indian ebay. can I sell used vintage electronics across India through ebay.in im already a member on international site. I do not have GST and IEC and planing to get them. I want sell some item with in india for which I don’t need those aforesaid item. Thanks Manu Nayarmanu001manu02-12-2022Community Member1.7KViews0likes1Comment- cosycom01-08-2022Community Member2.1KViews0likes1Comment
my account sale risk
dear ebay team my account sale on risk please help me this is my request ebay team my account gone bellow standard please set on above standard we want to need good performance from u s a come e mail me that your account sale on risk so please help me we have no any one manager so that we can do talk this about that matter my account any no cases already closed my payoneer minus moneyskgems01-06-2022Community Member1.7KViews0likes1Comment