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Use our Buyer Requirements feature to manage who can buy from you!
eBay offers you various options that you can use to manage/filter who can buy from you. You can manage these settings in your “Buyer Requirements” menu. Buyers affected by your requirements can still see your listings, but they won’t be able to bid on or buy your items. Here’s how to set up your Buyer Requirements: Go to Buyer Management. Decide which requirements you’d like to apply to your listings, and enter any details requested. To have the settings apply to all active and future listings, select Apply Above Settings to Active and Future Listings. Otherwise, your settings will apply only to future listings. By default, blocked buyers are still able to contact you about your listings. If you don’t want buyers blocked by your requirements to contact you, select Don’t Allow Blocked Buyers to Contact you in Site Preferences (they may still be able to get in touch with you if it’s about an existing transaction). Then select Submit. If there are certain shipping locations that you would not want to be shipping to, you can exclude these locations by using the “Exclude Shipping Locations” page. This feature is also available in the “Sell Your Item” form that you complete during the listing process. Regards, eBay IN CBT Teamin_news_team09-09-2022Community Manager1.9KViews0likes0CommentsStay updated on the Payoneer Know Your Customer (“KYC”) Document Hygiene Checklist
The second last step of eBay seller registration process is to complete the Payoneer document verification. However, at times this process may get delayed due to various factors. Visit our post below to know the best practices that you should follow to ensure a hassle-free verification process. https://community.ebay.in/t5/Sell-Globally-on-eBay-Retail/Payoneer-Know-Your-Customer-KYC-Document-Hygiene-Checklist/m-p/161432 Regards, eBay INCBT Teamin_news_team24-06-2022Community Manager2.3KViews0likes0CommentsStay on top of your business with Seller Hub
One of the important requirements in a business, be it offline or online is the need of a having a system where you can manage your entire business. Right from listing, managing orders, handling disputes, checking payments and much more! Meet Seller Hub - the easy-to-use destination to help you manage, analyze, and accelerate your business all in one place. Seller Hub offers everything you need to build and grow your business on eBay. Enjoy centralized access to: -Your listings and orders -Multi-user Account Access for listings and orders -Performance, orders, sales and tax reports -Promoted Listings Standard -Promotions manager -Offers to buyers -International and domestic shipping options -Terapeak Research -Payments management Stay on top of your business - Seller Hub gives you a concise summary of any actions you need to take so you can fulfill orders promptly and respond quickly to buyer questions and requests. Also, take advantage of detailed reports in your dashboard and quickly and easily download Orders Reports directly to your computer. Want to know more about using Seller Hub? Then visit our seller center by clicking on the following link for more details - https://sellglobal.ebay.in/seller-center/seller-hub/ Regards, eBay INCBT Teamin_news_team27-05-2022Community Manager2KViews0likes0CommentsHigh-quality product photography can make the difference in driving more sales
When it comes to selling online, high-quality product photography can make the difference in driving more sales. Your products should stand out from the crowd, both on eBay and on external search engines. These pointers can make your items look like a million bucks for both desktop and mobile buyers. Tip #1: Use white backgrounds to increase your listings visibility Tip #2: Turn off the flash and use soft, diffused lighting Tip #3: Keep things steady. Use a tripod Tip #4: Take high-resolution photos so your item will look attractive on screens big and small Tip #5: Fill the frame with your item Tip #6: Photograph your item from all angles, and capture its details and blemishes Tip #7: Show the scale of your item Tip #8: Capture the natural colors of your item. No filters necessary Tip #9: Include some detailed close-up shots Tip #10: Avoid using props Keep in mind : Your product photos tell buyers what exactly can they expect to receive once the item is delivered. Read eBay’s Photography Guide for more details. You can also visit our Sell Global page on photo tips. Regards, eBay INCBT Teamin_news_team06-04-2022Community Manager2.7KViews0likes0CommentsKey Drivers for Success through Promoted Listings Standard
Are you looking for key drivers for success through Promoted Listings Standard? Read here for details: Define your campaign goals. Identify what you want to achieve and then manage your campaigns based on those goals. Create effective campaigns. Optimize your advertising spend across a variety of campaigns based on the product, brand, category, season, selling price and/or ad rate. Choose the right items to promote. Making sure you are promoting the right items can mean the difference between a completed sale or not. That’s why we generate a list of recommended items to promote every time you upload a new batch. These recommendations are personalized and based on trends in the marketplace and historical performance. Optimize your ad rates. Start by looking at the trending ad rates to see what other people are bidding. Setting an ad rate at or above the trending rate for your items makes it more likely that you’ll get the maximum visibility through Promoted Listings placements. Understand your dashboard. Multiple campaign metrics are included in your Promoted Listings dashboard to help you measure the return on ad spend and analyze performance Want to know more? Click here to read on. Regards, eBay IN CBT Teamin_news_team10-02-2022Community Manager2.7KViews0likes0CommentsPromoted Listings Standard - Boost visibility and be seen by millions of buyers on eBay
Promoted Listings Standard is the smart and easy way to get your listings noticed on eBay. Available to all sellers in good standing with recent sales activity, Promoted Listings Standard makes listings stand out with placements in search results and across a buyers’ entire shopping journey. Key Benefits of Promoted Listings Standard: Boost visibility Your items are more likely to sell when more people see them. Promoted Listings Standard puts your items in front of more buyers, boosting visibility by up to 36%.* Pay only for sales You’re not charged until a buyer clicks on your promoted listing and purchases the promoted item within 30 days. Guided set-up Our guidance tools help take the guesswork out and suggest which items to promote and at what cost. Detailed reporting Access detailed campaign metrics and sales reports to monitor performance and fine tune your campaigns. *Disclaimer: Results may vary. Average based on a comparison of item-page views before and activating promoted listings in 2018. Wondering when is it best to use the service? - Promoted Listings Standard are about selling more of your hot inventory, converting items that sell moderately well—via organic search—into higher-performing items, kickstarting sales for new listings, and standing out in crowded categories. Click here to know more on Promoted Listings Standard. Regards, eBay INCBT Teamin_news_team01-02-2022Community Manager2.3KViews0likes0CommentsTime Away settings – making your much deserved time off easy and stress free!
Did you know that that the Time Away settings give you new options when planning to take a break from your eBay business or if you have to take an unexpected pause. Click here to read the article on Time Away settings. Regards, eBay IN CBT Teamin_news_team21-01-2022Community Manager1.8KViews0likes0Comments8 simple and easy steps to complete eBay seller registration!
Did you know that you can get your eBay seller registration completed in just 8 simple steps? Selling on eBay is very simple and easy and so is creating your eBay seller account. Just complete the steps below & you are all set to start selling on eBay: Submit your contact details & business information Create an eBay account Connect a Payoneer account Sync your eBay and Payoneer profiles Add a credit or debit card Submit registration info Complete Payoneer document verification Provide your GSTIN and IEC details Still looking for help? Visit our eBay Seller Center and read about the step-by-step guide on how to create an eBay seller account and much more! You can also join us for ongoing online seller trainings and keep your eBay knowledge updated! Regards, eBay IN CBT Teamin_news_team19-01-2022Community Manager2.5KViews0likes0CommentsThe Importance of Shipping with Tracking
Why should you be shipping with a service that provide online tracking? As a seller you would agree that anything that cannot be tracked online is as good a lost. And having your item lost means you are not only losing your product but are also losing on your reputation as a seller. The buyer will no longer want to purchase any item from you. The biggest drawback with shipping without a proper tracking service is that you will not have any proof that the item was actually shipped and/or was delivered within the listed timelines. Buyers typically are impatient when they are waiting for an order to be delivered. Once the given timeframe has lapsed, they will go ahead and open up an “Item Not Received” case” and at times will not even wait for a seller to revert. The case might then be escalated to eBay and when eBay intervenes a black mark will be noted on your account. I.e. your account’s performance will be impacted. Benefits of using Tracking Services: Better efficiency Sellers who upload tracking information spend less time answering shipping questions from buyers. Better protection Uploading tracking information can provide important documentation to protect sellers during dispute resolution. Improved buyer experience and confidence Buyers can more easily determine when their item will arrive, and you fulfill their expectation of an online business. Better metrics Buyers are more satisfied and tend to leave higher feedback when they can track their purchases. Uploading tracking also helps you qualify for automatic 5-star shipping time ratings, and when you meet your on-time shipping metric it helps you qualify as a Top Rated Seller. How to upload tracking information on eBay: Step 1 - Go to My eBay and click on Selling Step 2 - On the Seller Hub, click on Orders then Awaiting Shipment Step 3 - Go to your listing and click on Add Tracking Step 4 - Input your tracking information. Important: Please select the carrier name from the list of suggestions, if available. Tracking Best Practices Print correct shipping labels Ensure that the item is packed properly and is shipped to the right address as provided by the buyer Use a logistic service provider that provides end-to-end tracking Keep track of the shipment status yourself Let your buyer know where the shipment has reached and by when it is expected to be delivered Ensure that the tracking details are updated within the handling time and are correct Regards, eBay IN CBT Teamin_news_team27-10-2021Community Manager2.5KViews1like0CommentsTime Away Settings - The scheduling functionality that helps you to plan your breaks from eBay!
The new Time Away settings give you new options when planning ahead to take a break from your eBay business or if you have to take an unexpected pause. Unlike its predecessor, Vacation Settings, the Time Away setting is now available to all sellers. With Time Away, you can hide and resurface your listings in almost real-time and reduce any time delay to a minimum which could negatively impact your business. A new scheduling functionality will enable you to plan ahead and prepare well in advance. Estimated delivery dates and dispatch due times will be adjusted when Time Away is scheduled for active listings. This means your buyers will receive realistic estimated delivery dates automatically without you having to manually change the time yourself. Negative feedback related to shipments will automatically be removed when Time Away is turned on, provided you post any items by the updated estimated delivery date. If you need to take time off unexpectedly, you can set your Time Away to start immediately and within a few hours your estimated delivery date will be extended and your listings will be hidden. *NOTE: It is important to remember to fulfil any prior selling obligations. Schedule Time Away Go to My eBay > Account settings > Time Away settings Select Schedule Time Away Select Allow item sales or Pause item sales while on Time Away Set a Start date and an End date for your Time Away Select Apply Regards, eBay IN CBT Teamin_news_team20-10-2021Community Manager2.4KViews0likes0Comments