Forum Discussion

moon.internationals's avatar
moon.internationals
Community Member
15-07-2023
Solved

eBay global shipping

We eBay sellers from India use EGS(ebayglobalshipping.com)
FedEx added ESS(Emergency situation surcharge) in Covid time. but recently FedEx and DHL also officially removed ESS for all the countries.
 
But on the eBayglobalshipping.com platform it is not removed yet. It is not fair to eBay sellers like us to face this Discrimination. If these extra charges are removed we the sellers of all India can perform better and provide better price and service to the buyers.
I request you to forward this to the concerned team and Remove Surcharges and upload revised rate for eBayglobalshipping.com
 
Thank you. Regards
  • in_news_team's avatar
    in_news_team
    25-07-2023

    Dear moon.internationals,

     

    Greetings from team eBay!

     

    We understand that our EGS team has already reached out to you with regards to your concern and now it stands clarified. 

     

    Thanks for the feedback. We continue to work closely with our carrier partners to provide you with the best services and shipping rates. For any further updates in this regards, kindly refer to eGS website.

     

    Regards,

    eBay INCBT Team

     

     

     

5 Replies

  • moon.internationals's avatar
    moon.internationals
    Community Member
    25-07-2023

    Thank you for your response,

    But please note it is not solved as We all sellers are waiting for these surcharge removal.

    I hope it will be removed on Priority.

  • in_news_team's avatar
    in_news_team
    Community Manager
    25-07-2023

    Dear moon.internationals,

     

    Greetings from team eBay!

     

    We understand that our EGS team has already reached out to you with regards to your concern and now it stands clarified. 

     

    Thanks for the feedback. We continue to work closely with our carrier partners to provide you with the best services and shipping rates. For any further updates in this regards, kindly refer to eGS website.

     

    Regards,

    eBay INCBT Team

     

     

     

  • in_news_team's avatar
    in_news_team
    Community Manager
    07-08-2023

    Dear moon.internationals,

     

    We are glad to inform that effective August 5th, the peak surcharges (Emergency Situation Surcharge)
    applicable on FedEx freight charges are being waived off by FedEx for EGS (eBay Global Shipping) users. Post waiver, there will be a positive impact on the total Freight cost by approximately 8% across major lanes like
    US and EU.

     

    As mentioned we continue to work closely with our carrier partners to provide you with the best services and shipping rates. For any further updates in this regards, kindly refer to eBay Global Shipping website.

     

    Regards,

    eBay INCBT Team

  • in_news_team's avatar
    in_news_team
    Community Manager
    07-08-2023

    Dear pujan_exports,

     

    Greetings from team eBay!

     

    We are glad to inform that effective August 5th, the peak surcharges (Emergency Situation Surcharge)
    applicable on FedEx freight charges are being waived off by FedEx for EGS (eBay Global Shipping) users. Post waiver, there will be a positive impact on the total Freight cost by approximately 8% across major lanes like US and EU.

     

    As mentioned we continue to work closely with our carrier partners to provide you with the best services and shipping rates. For any further updates in this regards, kindly refer to eBay Global Shipping website.

     

    Regards,

    eBay INCBT Team