High-quality product photography can make the difference in driving more sales
When it comes to selling online, high-quality product photography can make the difference in driving more sales. Your products should stand out from the crowd, both on eBay and on external search engines. These pointers can make your items look like a million bucks for both desktop and mobile buyers. Tip #1: Use white backgrounds to increase your listings visibility Tip #2: Turn off the flash and use soft, diffused lighting Tip #3: Keep things steady. Use a tripod Tip #4: Take high-resolution photos so your item will look attractive on screens big and small Tip #5: Fill the frame with your item Tip #6: Photograph your item from all angles, and capture its details and blemishes Tip #7: Show the scale of your item Tip #8: Capture the natural colors of your item. No filters necessary Tip #9: Include some detailed close-up shots Tip #10: Avoid using props Keep in mind : Your product photos tell buyers what exactly can they expect to receive once the item is delivered. Read eBay’s Photography Guide for more details. You can also visit our Sell Global page on photo tips. Regards, eBay INCBT TeamBest Practices to Keep Returns to a Minimum!
Buyer will always be buyers… Out of excitement, a product is purchased but later the buyer discovers that it is not their size or it is not what they had thought would be received when they first saw the listing. There are however some “best practices” that many eBay sellers follow so that they can i) offer returns, but ii) keep those returns to a minimum. So, how do you do it? Returns Best Practices: Make sure that the products shipped match the item description and photos. If certain products have high rates of manufacturing defects, take them off the inventory. Check and recheck the product before packing it, to ensure that the correct product is actually being dispatched. Have a checklist prepared to confirm that all parts/items are actually packed i.e. to avoid missing parts. Invest in secure packing to avoid product damage during shipment. Have the returned items checked before issuing a refund. Be quick in issuing refunds - preferably within 2 days of receiving a return. Ask eBay to help you to resolve the issues if you and the buyer haven’t been able to come to an agreement on the buyer’s return issues. Keep a valid return address on file, and if you have multiple addresses manage them through your “preferences” Regards, eBay INCBT TeamBest practices to avoid disputes with buyers!
Sometimes your sale might not go through as smoothly as we would hope. If, for example, the buyer doesn’t pay for their item, the best first step is to contact the buyer directly to try to resolve the issue. Our top priority is to make sure eBay is a safe marketplace. We are always ready to step in to help if you can’t resolve an issue with a buyer directly or if you think a buyer violated one of eBay’s policies. Here are some best practices that you can follow to avoid disputes with buyers: Specify the item’s condition accurately, describe any flaws and include lots of pictures Clearly specify your terms and conditions including shipping costs and method used, payment details, returns, handling time and charges Provide long return windows – 30 days is ideal Set up the eBay accepted payments methods to avoid unpaid items Always ensure that you ship the items via a valid tracking courier Have a good inventory control system and know what items you have on hand, and where they're at. Remember : If you can’t resolve an issue with a buyer directly, or if you think a buyer violated one of eBay’s policies, we’re always ready to step in and help. Regards, eBay INCBT Team
