Forum Discussion

enticingjewel's avatar
enticingjewel
Community Member
02-09-2021

Issue while Accepting the Customer Offer

Hi,

 

It has been  a while since I am having the issue that i am not able to accept the customer offer on the product 

every time its shows some error while i am able to send the offer on same product but i am not being able to accept the offer 

 

Please help what is the issue and Is this a glitch on eBay site 

3 Replies

  • in_news_team's avatar
    in_news_team
    Community Manager
    22-09-2021

    Dear enticingjewel,

     

    We regret the inconvenience caused to you.

     

    This is a known issue and is being currently looked into by the relevant team.

     

    In the meantime we would request you to kindly connect with your assigned account manager for further steps or the customer support team.

     

    Regards,
    eBay IN CBT Team

  • virventurein's avatar
    virventurein
    Community Member
    24-09-2021

    Hello,

     

    We had the same issue but now everything works fine...,

  • kingsarmor's avatar
    kingsarmor
    Community Member
    24-09-2021

    The same error but what i do.. I make counter offer on the same otherwise offer will be expired.