I am totally outraged that EBay have allowed negative feedback which was total lies to put put up on my profile. I provided evidence that all the comments from the buyer were not true. When I asked for the feedback to be removed they refused. Stating that feedback is about the “buyers experience” as ever eBay side with the buyer. Get it fed up of being bullied by customers and eBay policies.
Dear indiancultura,
We fully understand your concern about your account's performance and the defect rate and late shipment rate impacting your selling performance.
At this given time we would request you to kindly connect with your assigned account manager or connect with eBay's customer support team to help resolve your queries.
For a detailed understanding on the Seller performance and feedback policy:
We once again regret the inconvenience and appreciate your understanding.
Regards,
eBay IN CBT Team
