Forum Discussion

feelpro_exports's avatar
feelpro_exports
Community Member
08-11-2022

Mobile friendly option is missing

I am not having the option of Mobile friendly checker in both USA & Australia listing windows.

1 Reply

  • in_news_team's avatar
    in_news_team
    Community Manager
    15-11-2022

    Dear feelpro_exports,

     

    Greetings from team eBay!

     

    We have made all listings mobile friendly automatically, regardless of how they were listed (mobile or computer). 

     

    If the description has embedded images, the tool will warn sellers if the embedded images have defined fixed widths that are not mobile friendly. If your description does not have embedded images, you won’t need to use the Mobile Friendly Checker.

     

    For more details you can visit the announcement here : https://community.ebay.com/t5/Announcements/All-Listings-Are-Now-Mobile-Friendly-by-Default/ba-p/29966484

     

    If the issue still persists then please connect with the eBay customer support team: https://www.ebay.com/help/home 

     

    Regards,

    eBay INCBT Team