How do I report eBay internal Fraud on international transactions?
Hi, Is there a way to report Fraud within eBay? I mean, I know and I am going to post this on as many social networks as I can, but I would like to know if such activities can be brought to justice, quicker! Not all, but some sellers do seem to take advantage of international selling laws. I (ebay: slimynicky) am currently put up in India and on Sep 23, 2014, I purchased an iPhone 6 - 64GB (Item# ***) from eBay USA. The name of the seller is ***and he/she is from OR, USA. I paid $910 for a phone that is only worth $749. However the premium was becuase, I wanted to have the phone early in India. I agreed to pay that money and I was charged an additional $77.55 for shipping, customs and duties. Now I have received the phone after 50 days!!! And I had to pay an additional $380 as customs/duties. I demand justice to the following 3 questions from eBay: eBay claims that it offers 100% money back guarantee if the product is not delivered within 30 days. When I raised a case in the resolution center after 30 days, It was closed favoring the seller, in less than a week. In other words, it was clear to me after 38 days since purchase, I would never receive the money even if the product was lost!!! Is this how eBay guarantee works? I was charged $77.55 for shipping, customs and duties. Why was I charged $380 again? I know eBay doesn't care about this at this point in time but I feel obligated to know the answer to this question! Will eBay refund this? After all this, I decided to leave a negative feedback on this transaction because I felt cheated beacuse of eBay. This negative feedback was removed by the eBay team because they claim that I left that feedback out of rage! Is there any way to report this kind of fraud to higher officials within eBay or Government Agencies because, at this point in time, I am the only person who knows that this seller (***) is a fraud, and that, eBay such sellers for reasons I do not know. Can someone help me find justice? Thanks!