eBay Exports

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johnstoneandjewelry

Want to activate my ebay live for better results in sales

Hey, I want sign up on ebay live to make some sales in the live as I can see there are better results in live sales so please provide me an assistant who can better guide me how to be live on ebay live and also you can reach me with my mail w.a.gems01@gmail.com Thank You Ubed

2 months agolast reply 1 month ago

Discussion

Discussion Boards

Product Listing

muha_7375

3 View listings

Item Location

I am non US seller from Pakistan. I have some listed item in a warehouse placed in USA. which item location should I mention in listing Pakistan or USA. Originally items are shipped from Pakistan in bulk and now these are in a USA warehouse. Please guide.

2 months agolast reply 2 months ago

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Seller Performance

rarefj

2435 View listings

Has anyone ever had a permanent BBE restriction resolved?

Hello everyone, I never imagined I would be writing a post like this after almost 10 years of selling on eBay. I have been an eBay seller since 2017 and have completed nearly 6,000 successful sales. Throughout these years, I have always tried to provide the best possible service to my buyers and maintain an excellent reputation. Unfortunately, my account was permanently restricted under the BBE policy after two buyer disputes resulted in defects. The difficult part is that both buyers had already received their items. The cases were later closed after 21 days of inactivity because there was no further communication. I accepted that something had gone wrong and contacted eBay Customer Service. My case was reviewed by Senior Representative under SR# 1-506809057175 . After reviewing the transactions, Senior Representative informed me in writing that both defects had been administratively removed. He also confirmed that: the defects would not count toward my monthly evaluation; they would not have any negative impact on my eBay account. I truly believed that this would resolve the issue. However, my account remains permanently restricted. Since then, I have contacted Customer Service several times. Some representatives explained the general BBE policy. Another representative told me that because my account is already permanently restricted, the decision to remove the defects is now considered "null and void." This is the part I simply cannot understand. If a senior representative reviewed my case and officially removed the defects, how should I understand what happened afterward? Was that decision fully implemented? Can a decision like that later become invalid because the restriction had already been applied? I am not writing this post to complain or to ask anyone here to restore my account. I am writing because I genuinely want to understand whether anyone has experienced something similar. Has anyone ever had a permanent BBE restriction reviewed after defects were administratively removed? Did anyone manage to receive a clear explanation or reach the correct team? This business has been a huge part of my life for almost ten years. Like many sellers, I invested years of work into building my reputation, and it is difficult to accept the situation without understanding exactly what happened. Any advice or shared experience would mean a great deal to me. Thank you for taking the time to read my story.

2 months agolast reply 2 months ago

Discussion

Discussion Boards

Seller Performance

rarefj

2435 View listings

Account permanently blocked by BBE, but 2 out of 3 defects are fully DELIVERED!

Hello, eBay community leaders! I’ve been an eBay seller for over 9 years and have made more than 5,000 sales. I diligently follow all requirements and know all the rules, which is why I’ve been selling consistently for 9 years without ever running into any trouble. My account has been permanently suspended due to the BBE policy, and my dashboard has disappeared. I firmly believe this is an unfair algorithm error that does not reflect my actual performance. Over the past 90 days, I’ve completed over 120 successful sales. The system flagged me as a violator for 3 BBE violations (INR transactions), but 2 of these 3 items have already been successfully DELIVERED to buyers: Order ID: 267088970294 — Tracking Number: LA064084343UA — Status: DELIVERED.

Order ID: 267586678489 — Tracking Number: LO066089555UA — Status: DELIVERED. If these valid tracking numbers had been properly processed by the BBE system, my defect rate would have been only 1.1% (1 remaining defect out of over 120 sales), which is well within a safe market average. Buyers received exactly what they ordered. The system also flagged me as a violator for 1 BBE violation (SNAD transaction), but the buyer closed the dispute himself an hour later because he had opened it by mistake and apologized to me. He even made another purchase a few days after that. Order ID: 10080112001126. You can verify for yourself that the buyer closed the dispute after an hour without any refunds or complaints.

Additionally, just a few days ago, eBay’s Compliance Department sent me official approval to list items worth over $500 on the U.S. marketplace thanks to my excellent recent performance. Currently, my account has a positive balance of $700, which proves that I am an honest seller with no intention of evading fees or harming the community. I ask that you manually review these shipping confirmations, remove the unfair defect flags, and restore my selling privileges. Thank you for your time and for your fair decision.

3 months agolast reply 2 months ago