Not able to use EGS. EGS not active.
Summary: calmearth raised a concern about being unable to use EGS, mentioning that it is not active. The thread did not contain further substantive details or solutions, as responses from community_export and waheguruji_1328 also included no content to contribute to the issue's resolution.
We are trying to use EGS for past few months but always get the following error.
Your EGS account is not active.
- If you are an existing user and changed your eBay User ID recently, please drop a mail to ops@ebay.com along with your old and new user ids.
- In case of any other issues, please mail the issue along with your user ID and screenshot of the error to ops@ebay.com"
We mailed many times since no reply was received. We also mailed several times on "pallabi.s@iksula.com" but no response from them either.
Please help us. We also tried to contact customer support but they are also not able to help us.
3 comments
waheguruji_1328
·3 years agoHello,
My eBay EGS Account is not active, I applied a Long time but that is not active please Check it
waheguruji_1328
·3 years agoNot able to use EGS. EGS is not active.
community_export
Dear calmearth,
Greetings from team eBay!
Your account has been approved under eBay Global Shipping (EGS). You can now refer to the registration flows and shipping guides present on platform to proceed further.
Regards,
eBay INCBT Team