selling privileges are restricted | Seller Performance

indianhandmadeart · 2024-08-30T14:29:18.564000Z

Our item not received rate status is an action taken restriction that will be applied to your account: NO SELLING PRIVILEGE. Will my account be instate again? A lot of shortcomings have been made in calculating our account, We have delivered all the orders. And all orders are delivered within 4 to 5 days of case opening. The buyer opened the two return requests and this request was close to the buyer's favor because we did not provide the return shipping label,buyer wants to return the item due to the product not matching the room color,These details the buyer mentioned in the return request conversation,but ebay completely ignored the buyer's comment and closed the return request in buyer, many times I'm highlighted the comment to ebay support team, but the team said, we received the return request item not as described, that reason we closed the case in the buyer.so in this request where is our fault? if the buyer's room color does not match the product,that reason our INR rate has increased and eBay restricts our selling privileges,I read the article regarding the selling privileges to restore, if my account INR rate is decreased then it's restoring my selling privileges automatically as mentioned in the article.

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selling privileges are restricted | Seller Performance | eBay Exports