Selling privileges restricted
Hello,
My account was recently restricted due to “High risk selling.” My Payoneer account has already been successfully verified, and I have not completed any sales or received any complaints. I only listed authentic Pokémon trading cards for sale.
I would appreciate a manual review of my account and would like to know if any additional verification or documentation is required to restore my selling privileges.
Does anyone know what’s going on?
1 comment
furisa@ebay
Hello @mariana-almug
Greetings from team eBay!
Thanks for sharing your situation about your account restriction. We truly understand your frustration here.
Please be advised that the restriction can happen for several reasons and factors. For privacy and security reasons, we’re unable to review or assist with account specific matters on a public forum especially pertaining to the appeal of account restriction.
We can offer general guidance here, but issues tied to a specific account require further investigation.
To protect your information, decisions of this nature are made by specialized teams following a comprehensive evaluation, and we’re not able to revisit or modify those outcomes on a public forum.
In order to ensure your account information remains protected and to explore whether any further clarification may be available, please reach out via eBay.com > Help & Contact, where our support team can assist you in a secure environment. You may want to share the error message if you have any difficulties in contacting the Help contact support.
Regards,
eBay Team