Jordanian Seller Since 2017 Facing Permanent Suspension | Sell Globally on eBay

elianastorecenter · 2026-02-15T12:03:29.719000Z

Dear eBay Jordan Export Community, I am reaching out to share a critical case of systemic failure regarding my eBay seller account (Elianastorecenter), active since 2017 with a 100% positive feedback record. My account was suspended under code MC011/MC999. Crucially, I received an explicit written commitment from eBay Customer Service (SR# 1-502499514595) stating that paying an outstanding balance of $50 would result in the immediate restoration of my selling privileges. I settled this amount promptly and in good faith, yet my account remains restricted. To demonstrate full transparency and operational readiness, I have provided:Verified Identity: Government ID with QR code authentication.Logistics Excellence: A signed service agreement with Aramex for express shipping from Jordan.Financial Traceability: Proof of address and banking integration via Bank Al Etihad and Arab Bank.Strict Compliance: A commitment to zero dropshipping, selling only personally owned inventory shipped directly from Jordan.Despite providing "Product Ownership Verification" (photos of items with my ID) and a signed Compliance Declaration, I have yet to receive a specific explanation for this continued suspension. I am seeking advice or support from this community to help escalate this matter. I have acted responsibly and fulfilled every obligation; I only ask that eBay honors its documented commitment. elianastorecenter

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Jordanian Seller Since 2017 Facing Permanent Suspension | Sell Globally on eBay | eBay Exports