KYC Verification Still Pending Despite Submitting PAN Proof

Summary: naturalgutindia raised an issue about their KYC verification status still pending despite having submitted their PAN proof. community_export responded, but no further details were provided in the discussion.

Hello eBay Team,

I’m following up regarding the KYC verification issue I had shared earlier, where I was unable to list items due to the error message asking me to update my GSTIN and IEC. As mentioned before, both of these are already verified through Payoneer and my account is fully active.

After contacting eBay support and asking help through my recent discussion post, I was told that my GSTIN and IEC proofs have been received by the eBay team I was asked to share proof(screenshot) of the updated PAN card details from my Payoneer account to kycverification@ebay.com . I have since **emailed the screenshot of the approved PAN card status** to kycverification@ebay.com as instructed.

However, despite completing all these steps, I’m still seeing the same error and remain unable to list new items. There has been no further resolution since then.

Could you please help me check the current status of my KYC verification? I would really appreciate any assistance in getting this resolved as soon as possible so I can resume listing.

Thank you for your time and support!

Best regards,
naturalgutindia