Dear eBay Sellers,

We’re closely monitoring how new US tariffs and Customs policy affect buying and selling on eBay to keep you informed and provide you with the best experience of working on the marketplace.

What you need to know:

From 3 April 2025, 12:01 AM EDT, US buyers will be responsible for additional duties on most orders of more than $800; they may also be asked to provide personal information to facilitate the customs clearance of their orders.

It’s important to note that shipments may be delayed due to US customs processing. eBay will continue to adjust Estimated Delivery Dates (EDDs) to ensure accurate arrival estimates for our buyers.

Duties, import fees, and personal info are typically collected by shipping providers after the buyer has completed their purchase on eBay. These will be excluded from the prices displayed to buyers on eBay.

eBay will take steps to protect the sellers as you adjust to these new tariffs and requirements. This includes adjusting late shipment rates when valid tracking shows problems were caused by shipping delays and removing associated defects. eBay will also remove negative feedback related to tariffs.

We’ll continue to provide updates as we learn more about the impact for the eBay sellers.

Thank you for being part of the eBay community,

Sincerely,

eBay team