Dear EGS Users,

We are glad to inform you that UPS has launched its UPS Express Saver Fine Jewelry Services (the “Jewelry Services”) for eBay Global Shipping Platform (“EGS”) users.

To avail the aforesaid Jewelry Services, eBay sellers need to register themselves with UPS on EGS and can ship their gold and silver jewelry studded with precious and semi-precious stones through UPS. However, such jewelry item(s) with maximum invoice value of USD 2,500 to United States (US) and Australia and USD 500 to United Kingdom (UK) can only be shipped through this Services for the time being.

Please note, the loose gemstones and bullion gold are currently not allowed through this Jewelry Services.

You may kindly review the detailed terms and conditions of this Services here. Few salient features of this Jewelry Services are as under:

This UPS Jewelry Services generally offers a delivery timelines from 4 to 7 working days. Hence, while using this Jewelry Services sellers can select “Expedited Shipping from India” or “Expedited Shipping from Outside US” to increase their listings’ visibility on eBay e-commerce websites.
The SEZ sellers from Mumbai and non-SEZ sellers from Delhi, Mumbai, Jaipur, Surat, and Ahmedabad, can avail this Jewelry Services to ship their items to USA, UK, and Australia markets. Please note, the shipments from non-SEZ locations under this Services will be shipped under CSB V route.
This Jewelry Services currently starts at INR 1920 and INR 1153 (excluding applicable taxes) for a shipment weight below 500 gm to US and UK, respectively. Sellers may review the updated price here which is subject to change from time to time.
UPS’ standard liability for an undeclared value item is maximum USD 100 or the item value, whichever is lower. UPS also offers a maximum liability of USD 1000 for a declared value of Jewelry items which comes with additional fees. Alternatively, sellers may, at their discretion, purchase a third-party insurance for their jewelry items.
For a shipment greater than the duty de-minimis value, sellers can select either delivered duty paid (DDP) (i.e., seller pays the duties) with certain additional charges or delivered duty unpaid (DDU) (i.e., buyer to pay the duties) options while booking their shipments on EGS platform.
For non-SEZ shipments under CSB V clearance, sellers need to provide the following documents during shipment handover process:
1. 3 copies of Air waybill (AWB);
2. 3 copies of shipping invoice;
3. 3 copies of packing list (if not included in the shipping invoice);
4. 3 copies of authority letter (a draft is provided during shipment booking process);
5. Copy of E-Way Bill (Part A) (only if invoice value is greater than INR 50,000);
6. Copy of Hallmark certificate for gold products; and
7. Valuer certificate confirming the article and its value for silver products.

Additionally, for non-SEZ shipments sellers need to upload the following documents and images on EGS portal during shipment booking process.:
1. CSB V excel file (as per the details provided during the shipment booking process, seller will receive the file as part of downloads, along with shipping label and shipping invoice);
2. An image of the product listing on eBay e-commerce website (size not exceeding 2 MB);
3. A photo of the export item at premises (size not exceeding 2MB);
4. A photo of the product package/outer covering (size not exceeding 2 MB); and
5. An image from marketplace evidencing payment confirmation (size not exceeding 2 MB).

For Surat and other cities (to be added later), sellers need to email the aforesaid documents and images/photos to UPS Operations team. Their email ids are provided along with shipping labels during shipment booking process.

Seller must ensure that the package should not contain any item(s) other than mentioned in shipping invoice.
Seller must possess all mandatory documents when UPS courier picks up the shipment. In case seller or UPS cancels a pickup for any reason, the seller needs to reschedule the pickup on EGS platform.
For Mumbai SEZ shipments, sellers need to download the shipping label from EGS platform and follow their clearance process to handover the shipment to the MMTC Authorities from where the shipments will be connected to UPS network.
Sellers can reach out to their respective Account Managers or raise a query on EGS Resolution Center.