Forum Discussion

sa-9198's avatar
sa-9198
Community Member
12-09-2021

When i m trying to send message to any sellers it returned to an error that user is blocked ?

3 Replies

  • virventurein's avatar
    virventurein
    Community Member
    24-09-2021

    Hello,

     

    May be you're using ebay.com, try changing to ebay.in . (Switching sites will enable messaging if you're an Indian registered seller)

  • in_news_team's avatar
    in_news_team
    Community Manager
    20-09-2021

    Dear sa-9198,

     

    We regret the inconvenience caused.

     

    Inorder to solve the issue faced, we request you to kindly connect with the eBay customer support team by visiting the following link:

    https://www.ebay.com/help/call_us?type=ContactUs&initFrom=HOME&topicId=4000

     

    Make sure you are selecting the appropriate reason of contact so that you can be directed to the correct method of support i.e. email/chat/call.

     

    Regards,
    eBay IN CBT Team

  • kingsarmor's avatar
    kingsarmor
    Community Member
    24-09-2021

    open in new tab - Ebay.in and log in there first and keep that tap open for some time...If possible click on "Keep login" 

    now click on reply ..it will never show you that error.