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Forum Discussion

in_news_team's avatar
in_news_team
Community Manager
22-05-2023

What is the standards / criteria that will decides my seller level?

Here is a short overview on the criteria:

 

Seller level

 

eBay Top Rated

(% of Transactions in past 3 months)

Above Standard

(% of Transactions in past 3 months)

Below Standard

(% of Transactions in past 3 months)

Transaction defect rate 

0.50%

2%

Above 2%

Closed Cases without seller resolution 

0.30%

0.30%

Above 0.30%

Late shipment Rate 

3%

7%

Above 7%

Tracking uploaded on time and validated 

5%

NA

NA

 

Regards,

eBay INCBT Team

Account Health
Criteria
Seller Standards
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