Forum Discussion

peraltajoe's avatar
peraltajoe
Community Member
24-09-2021

have ebay give me a contact call

I have a recent sale but not sure it's from a legitimate buyer 

and I'd like a call from ebay

2 Replies

  • vintagewheeles's avatar
    vintagewheeles
    Community Member
    27-09-2021

    Hello Sir,

    Ebay Does not have any contact number for seller at the moment but you can contact your account manager or mail to https://ocsnext.ebay.in/ocs/home and they will surely reply back to you and solve the issue.

     

    Have a nice day!

     

  • in_news_team's avatar
    in_news_team
    Community Manager
    27-09-2021

    Dear peraltajoe,

     

    We understand you're concerned about completing a sale with a particular buyer.

     

    When you list an item, you're committing to sell it to the buyer or winning bidder. However, if you have concerns about completing the sale, we recommend that you contact the buyer and explain your situation. It's important that you reach an agreement that works for both of you, because the buyer could also leave you negative feedback. You 

     

    If a buyer isn't following any of our guidelines, you should report them to us right away. We'll look into it and take action if we need to. If a buyer is suspended, any negative or neutral feedback they've left for others may be removed automatically.

     

    Incase of any issues you can also report the buyer to eBay. Visit the following link for more information:

    https://www.ebay.com/help/selling/resolving-buyer-issues/report-issue-buyer?id=4084

     

    Regards,

    eBay IN CBT Team