Forum Discussion

vardhantcrafts's avatar
vardhantcrafts
Community Member
04-07-2024

bbe and inr rate is very low

my bbe and inr rate is now very low below market average but still my account is in restricted mode Why??

anyone help here??

3 Replies

  • vardhantcrafts's avatar
    vardhantcrafts
    Community Member
    04-07-2024

    ebay own policy also said that if restrictions removed when your inr% is lower 

     

     

    "What should I do if my account has been restricted due to its performance issues? Will the action be removed if my INR% improves in the next evaluation cycle?

     

    eBay will still evaluate the INR% of your accounts as long as there are eligible transactions. The restriction will be removed automatically once your INR% is lower or on par with the market average in the subsequent evaluation periods."

     

  • vardhantcrafts's avatar
    vardhantcrafts
    Community Member
    17-07-2024

    Here I want to share some information with you that now my BBE rating is "compliant" and INR transaction is 0.0% and now it is showing - then why my account is not reinstated yet??

     

    Even in eBay policy that clearly mention that

     

    “2. What should I do if my account has been restricted due to its performance issues? Will the action be removed if my INR% improves in the next evaluation cycle?

     

    EBay will still evaluate the INR% of your accounts as long as there are eligible transactions. The restriction will be removed automatically once your INR% is lower or on par with the market average in the subsequent evaluation periods.”

     

    So now why my account is not reinstated my INR transaction is now 0.0%.

    This means that eBay does not adhere to its own policies