Forum Discussion

cosmicinternational's avatar
cosmicinternational
Community Member
28-12-2021

WANT TO CREATE RETURN SHIPPING LABLE

Kindly assist me to create a return shipping label...customer wants to return the product I am a new seller and I don't know how to create a return shipping label...???

1 Reply

  • in_news_team's avatar
    in_news_team
    Community Manager
    28-12-2021

    Dear cosmicinternational,

     

    Greetings from team eBay!

     

    If you’d rather the buyer use your preferred shipping carrier for return shipping, or if an eBay label isn’t available, you can provide your own return label.

     

    When using your own carrier, make sure to upload the label and tracking details to the buyer’s return request. For items that have a total cost of $750 or more, signature confirmation is required. 

     

    Here’s how to send your own label from the View return details section:

    1. Select Upload a shipping label and then the upload image icon.
    2. Choose the label you want to send to your buyer.
    3. Select your carrier and enter the tracking number.

    For more information on handling returns, please visit the following link:

    https://www.ebay.com/help/selling/managing-returns-refunds/return-shipping-sellers?id=4703

     

    Regards,

    eBay IN CBT Team