calmearth
24-05-2023Community Member
Not able to use EGS. EGS not active.
We are trying to use EGS for past few months but always get the following error.
Your EGS account is not active.
- If you are an existing user and changed your eBay User ID recently, please drop a mail to ops@ebay.com along with your old and new user ids.
- In case of any other issues, please mail the issue along with your user ID and screenshot of the error to ops@ebay.com"
We mailed many times since no reply was received. We also mailed several times on "pallabi.s@iksula.com" but no response from them either.
Please help us. We also tried to contact customer support but they are also not able to help us.