Forum Discussion

inchtools_com's avatar
inchtools_com
Community Member
15-04-2023
Solved

KYC COMPLETED BUT I STILL CANNOT LIST ITEMS TO SELL

GETTING FOLLOWING ERROR:

 

 

You can't list, as you need to update your GSTIN and IEC on eBay. GSTIN and IEC are mandatory for sellers who are registered in India to sell on eBay. To sell on eBay, provide your GSTIN and IEC on your My eBay Account Settings Profile page. {e163207-962585x}

 

  • in_news_team's avatar
    in_news_team
    19-04-2023

    Dear inchtools_com,

     

    Greetings from team eBay!

     

    Please note that your issue had been escalated to the respective team and the reported issue now stands resolved. This means you can now list items.

     

    Incase of any further issues please connect with the eBay Customer Support team at : https://www.ebay.com/help/call_us?type=ContactUs&topicId=4000

     

    Regards,

    eBay INCBT Team

3 Replies

  • in_news_team's avatar
    in_news_team
    Community Manager
    19-04-2023

    Dear inchtools_com,

     

    Greetings from team eBay!

     

    Please note that your issue had been escalated to the respective team and the reported issue now stands resolved. This means you can now list items.

     

    Incase of any further issues please connect with the eBay Customer Support team at : https://www.ebay.com/help/call_us?type=ContactUs&topicId=4000

     

    Regards,

    eBay INCBT Team

  • princesupplico's avatar
    princesupplico
    Community Member
    27-12-2023

    I am getting the same error.

    "You can't list, as you need to update your GSTIN and IEC on eBay''

    Its already updated, even though its giving the same error.

    kindly help to overcome this issue.