Forum Discussion

designer_scarves_accesories's avatar
designer_scarves_accesories
Community Member
19-03-2026

eBay Policies 2026 - As a seller, no matter what arguments I make, I feel like it doesn't matter

Hello, my name is Claudiu and below is the link to my profile:

https://www.ebay.com/usr/designer_scarves_accesories

Location - Romania - Europe - I sell branded scarves

 

I have had my account open since 2024, but considering the following information I need to understand what is happening?!?

 

- I have not had any problems so far, no complaints, only positives reviews ! Over 100 reviews in the last year. 

- My supplier is a legal entity, meaning with businesses in the field, so the purchase invoices are real:

- Purchase invoice sent to Ebay for appeal, but in vain;

- I sold the same type of scarf, only in a different color, without problems, no complain;

- An identical scarf is listed for sale by another seller, from Asia, without any problem;

- The scarf has all the labels present, brand and composition;

- The info/email received is based ONLY on PHOTOS uploaded by me, no one has physically had the scarf for a proper analysis, actually probably AI.

- Also, some buyers/sellers can send reports with bad intentions, just to cause me this kind of problems.

 

My question is, why in the last month, I had 3 scarves listed for more than 1 year, is considered not following Ebay policies regarding Counterfeit items ?!?

 

I sent the purchase invoice for the first one, but the appeal was rejected, I repeat even though there is a similar scarf listed on Ebay. So I gave up on the next 2 because I don't think it's worth wasting my time.

1 Reply

  • issac@ebay's avatar
    issac@ebay
    eBay Employee
    24-03-2026

    Hey designer_scarves_accesories​ 

     

    Thank you for reaching out and for taking the time to share detailed information about your account. We truly appreciate it !

     

    Especially considering your strong selling history and positive feedback.

     

    Regarding the review of your listings, there can be several reasons why eBay may remove them.

     

    In some cases, listings are reviewed and taken down even after they have been active for a long time.

     

    This may happen due to updates in policy enforcement, brand protection checks, or certain elements within the listing itself, such as photos, titles, or descriptions.

     

    These reviews are based on multiple factors rather than a single concern.

     

    Each listing is also evaluated individually.

     

    Hence , you may still see similar items from other sellers. Those listings may currently be under review or have not yet been assessed in the same way.

     

    As for your own listings, we surely want to ensure the relevant support is provided to you.

     

    You do have the option to appeal these outcomes, and a specialist will review the removals at an account level to ensure we exhaust all options.

     

    For privacy and compliance reasons, this type of review cannot be handled through the community board.

     

    To proceed, simply log in to your eBay account, go to Help & Contact, and provide the item numbers so a specialist can review them for you.

     

    Looking forward to hearing from you ! 
    eBay Team