Forum Discussion

yamshop999's avatar
yamshop999
Community Member
13-10-2021

Unable to book shipment through ebay global shipping platform for indian seller

Hi Guys,

 

Any one facing issue in booking shipment through ebay global shipping platform since they updated the site on 8th Oct 2021. After the update i am not able to book shipment, not getting shipping services link to select on 3rd step to confirm the booking 

3 Replies

  • in_news_team's avatar
    in_news_team
    Community Manager
    14-10-2021

    Dear yamshop999,

     

    We are sorry know about the issue faced by you. 

     

    We request you to kindly raise ticket on the issue faced along with the required screenshots & details under the "Resolution Center" of eBay Global Shipping : https://www.ebayglobalshipping.com/resolution-center-seller-interface 

     

    Incase you do have an assigned account manager, please feel free to connect with them on the further steps.

     

    Our team would accordingly get back to you.

     

    Regards,

    eBay IN CBT Team

  • yamshop999's avatar
    yamshop999
    Community Member
    14-10-2021

    Hi,

     

    Thank you for your reply I already opened 2 disputes for the concern. Its been more than 2 days and no reply on that ticket yet. Here is the one of the dispute id :- 15610141. Please help me in resolving the issue. Account manager not responding, not answering call

  • kingsarmor's avatar
    kingsarmor
    Community Member
    15-10-2021

    It is working fine now. If you are facing same error please clear your cookies or if possible clear all history of browser and re login.