Forum Discussion

breakers-shopping123's avatar
breakers-shopping123
Community Member
29-04-2026

Top Rated Seller (5 years) Need help with US listing restriction from Turkey-based account

 

Hi everyone,

 

I’ve been selling on eBay for about 5 years and was a Top Rated Seller for 3 of those years. I mainly sell industrial products and had a very good track record, including my own account manager.

Last year I unfortunately received some account restrictions and had to pause selling for a while. When I came back, I discovered I can no longer list items to buyers in the United States because my account is registered in Turkey.

I already have a large amount of inventory stored in a warehouse in California from my previous years of selling. Being forced to move everything to a new warehouse would be extremely expensive and would make my prices uncompetitive for American buyers.

I’ve already contacted the proper eBay teams via email, but I still haven’t received a response (they mentioned it can sometimes take up to two months). This restriction is now seriously affecting my business.

If anyone from eBay staff, a community moderator, or another seller who has faced a similar situation can help or give me advice on how to get this lifted, I would really appreciate it. I just want to continue using my existing US warehouse and serve my customers like I did successfully for years.

Thank you in advance for any help or guidance.

 

1 Reply

  • issac@ebay's avatar
    issac@ebay
    eBay Employee
    01-05-2026

    Hello breakers-shopping123​ 

     

    We’re glad to see you returning to selling. In some eBay marketplaces, listings may require additional information and verification—especially after a period of inactivity. This aligns with eBay’s ongoing updates to ensure compliance with international selling and location-based policies.

     

    Based on your description, the restriction you’re facing is likely tied to these updated requirements around cross-border selling and inventory location. After account inactivity or prior restrictions, sellers may be asked to complete renewed verification. Particularly when listing to markets such as the United States.

     

    Additionally, under eBay’s Overseas Warehouse (Forward-Deployed Inventory) Policy, sellers registered in one country but shipping from a warehouse in another (for example, a US warehouse while registered in Turkey) may need prior authorization or further verification.

     

    Without this, listings to those regions may be restricted or blocked.

     

    Since your inventory is already stored in the US, the recommended next step is to request a review or authorization to continue using that warehouse.

     

    While response times may vary, this process is required to ensure compliance with current policies.

     

    For the most accurate guidance and to follow up on your case, please continue contacting eBay via Help & Contact and select Email, Chat with us, or Call Us if available. The appropriate team will be able to review your account and advise on the steps needed to potentially restore your access to the US market.

     

    Regards,

    eBay Team