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breakers-shopping123's avatar
breakers-shopping123
Community Member
14-05-2026

PLEASE I AM LOSING 1.2 MILLION DOLLAR

Dear eBay community 

I am very disappointed about the restriction placed on my account for “High Risk Selling” because I have been selling the same products on eBay for years without issues. I believe there has been a misunderstanding or an automatic system flag on my account.

 

while my account was restricted before for BBE rate but it got reinstated back around 3 week ago. but today i appeal again regarding my restriction and i received email saying my account is suspended again for BBE rate which they are totally wrong, they are not properly checking what is happening.  I also want to clarify that my account does not have issues with BBE rate or seller defects. My performance history should clearly show that. 

SR# 1-505299096005

 

I have already spoken with eBay previously regarding my business plans, my website, and expanding my operations. Everything was discussed and approved, and based on that, I already invested heavily into inventory. At this point, I have invested around $1.2 million into products for my business.

https://www.wablowstore.com/en

 

I have all invoices and documents available and I am fully willing to provide anything needed immediately. Please let me know exactly which documents you require so I can send them right away.i even open a company in Turkey and USA just for my Ebay business 

 

I have been selling on eBay for around five years, including high-value items, and my account history shows successful transactions and satisfied customers. Because of this restriction, we are losing money every day and our business operations are being heavily affected.

 

Please review my account again manually and reinstate it as soon as possible. I truly believe this restriction was placed by mistake.

 

Thank you please i need help contact support does not help me at all 

 

3 Replies

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  • furisa@ebay's avatar
    furisa@ebay
    eBay Employee
    09-06-2026

    Hello breakers-shopping123,

     

    Thanks for your reply. I understand this can feel frustrating, especially when you’re looking for a clear, account-specific answer.

     

    Please note that each eBay account is supported by a dedicated support team based on the account’s registered region. As the Community team, we don’t have access to your account details, so we’re unable to view or discuss account-specific information. That also means we’re limited in what we can do for issues that require review, verification, or action at the account level.

     

    What we can do here is share general guidance and point you in the right direction, but for anything that needs an account review, you’ll need to contact your region’s eBay support team who has the required access and authority.

     

    I hope this helps clarify why our support limitation in this channel.

     

    Regards,

    eBay Team

  • breakers-shopping123's avatar
    breakers-shopping123
    Community Member
    06-06-2026

    Hello. so please let me know how can i contact you since in customer is help centre is not helping me and it is big mistake please give me your contact or let me know how to contact you so i can explain the situation 

  • furisa@ebay's avatar
    furisa@ebay
    eBay Employee
    27-05-2026

    Hello @ breakers-shopping123

     

    Greetings from team eBay!

     

    Thanks for sharing your situation about your account restriction. We truly understand your frustration here.

     

    For privacy and security reasons, we’re unable to review or assist with account specific matters on a public forum especially pertaining to the appeal of account restriction.

    We can offer general guidance here, but issues tied to a specific account require further investigation.

     

    To protect your information, decisions of this nature are made by specialized teams following a comprehensive evaluation, and we’re not able to revisit or modify those outcomes on a public forum.

     

    We’ve noted your concerns.

     

    In order to ensure your account information remains protected and to explore whether any further clarification may be available, please reach out via eBay.com > Help & Contact, where our support team can assist you in a secure environment.

     

    Regards,

    eBay Team