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- in_news_team12-03-2026Community Manager
Dear muth_264,
Greetings from team eBay!
On checking with our relevant team, we have been informed that your query has already been responded with details on why your KYC at eBay is pending. We request you to kindly check the email in your "eBay Messages" for the next steps.
Also note that its important that your PAN details need to be updated on Payoneer and it needs to match with your eBay details. Once you have updated the PAN in your Payoneer account and the team completes the verification, kindly reply to the eBay email with the screenshot of the approval. Make sure that you are not cropping the screenshot in anyway and sharing the complete screenshot.
Regards,
eBay Team