Forum Discussion

Anonymous's avatar
Anonymous
17-02-2025

Ebay not letting me list because GSTIN and IEC Code Not Updated

i have a working active gstin and iec . 

i have put that down in the ebay account settings.

there is a problem from your end that it cannot access the gstin and iec code.

Please resolve this problem.

I have given all the documents which are needed.

given gstin and iec code certificates but still it is saying that iec code and gstin needs to be awaited.

please resolve this problem

i am seeing a lot of people are facing this problem

there is an issue from your technical side resolve this problem

1 Reply

  • in_news_team's avatar
    in_news_team
    Community Manager
    07-04-2025

    Hello and greetings from team eBay!

     

    Most the times these issues can be faced with stored cache and cookies are not cleared. Requesting you to please ensure that you are clearing the cache and cookies and the trying to sign in to your eBay account. This may solve the issue.

     

    If the issue persists then please reach out to the eBay customer support team via your registered eBay account i.e. email address via this link : https://www.ebay.com/help/call_us?type=ContactUs&topicId=4000

     

    Regards,

    eBay Team