Forum Discussion

matiur98's avatar
matiur98
Community Member
02-10-2021

EBay business KYC incomplete

When I upload All required documents on eBay kyc (showing error) please someone help me 

2 Replies

  • in_news_team's avatar
    in_news_team
    Community Manager
    04-10-2021

    Dear matiur98,

     

    We do regret the inconvenience faced by you.

     

    Please note that effective eBay Managing Payments, the KYC process would now be completed by the Payoneer team. So if you have already completed your Payoneer registration by uploading the necessary documents, you do not need to update any information in your eBay account.

     

    Once the Payoneer team completes your KYC, the information would be automatically synced with your eBay account. Incase you would want have an overview of the new registration flow, visit the following link:
    https://sellglobal.ebay.in/seller-center/start-selling/

     

    Regards,
    eBay IN CBT Team

  • kingsarmor's avatar
    kingsarmor
    Community Member
    15-10-2021

    If possible please try to connect with eBay customer care (USA) . Generally if you do not have any account manager it takes more then  2 months.  But by customer care you can accelerate your process. 

     

    Keep checking all notification at Payoneer because some time there is not notification sign at payoneer but if you go and click on notification ..You will find some pending things there. 

     

    I hope it will work for you. 

     

    Good Wishes