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Bank charge for closing shipping bill too high for ecommerce seller in India.
Bank is charged a lot of money to realize the export process. Which is too much for us. Please send the below letter format by mail to all the institution like RBI, Ministry of finance, Ministry of commerce, DGFT, Customs. May be in next guidelines or FTP they will change the realize process or reduce the charge. Otherwise we shall force to close our business in near future. Date:14.08.2021 To, Sub: Regarding compulsion of EDPMS and closing of shipping bill with the AD Bank and the high bank charges imposed by the AD Banks. Respected Sir, This is to request you to look to into the matter regarding compulsion of EDPMS and closing of the shipping bill with the AD Banks and the high bank charges imposed by the AD Banks upon us. This is state that we are exporting in small quantities and amount, less than a value for Rs. 25000.00 through online portals like e-bay/Amazon and are shipped through courier/India post in CSB-V. This is to further state that the payments are received in advance through Online Gateway Payment System(OPGSP) like paypal/payoneer. This is to inform that AD Banks are charging an average of Rs. 1500.00-2000.00 as bank charges per shipping bill for EDPMS and closing of the shipping bills which is very high in respect to our monetary volume of the business which ranges an average invoice value for Rs. 1500.00 to Rs. 5000.00. Hence the bank charges for the above is unbearable for us. This is to describe you that International market is a competitive one and to compete there the price should be competitive one. You are requested to look into the matter regarding the modification of the charges imposed by the banks for the above service or modification of the system of uploading the above procedure so that the matter becomes cost effective for us, otherwise it has become difficult for us to continue with the business. Thanking you, Yours sincerely,calc199116-08-2021Community Member22KViews4likes24Comments
GST/IEC Error while listing - Verified Payoneer
Hello, I have submitted all the documents including GST/IEC to Ebay.com and Payoneer. Payoneer has completed the verification and the account shows that it is ready for accepting ebay payments. I tried to list on ebay.com but I get an error - "You can't list, as you need to update your GSTIN and IEC on eBay. GSTIN and IEC are mandatory for sellers who are registered in India to sell on eBay. To sell on eBay, provide your GSTIN and IEC on your My eBay Account Settings Profile page." I contacted Ebay.com support and they told me that since I'm an Indian, I need to ask for support on Ebay.in since this issue is specific to Indian accounts. I have not been able to find a way to contact Ebay.in support. All my documents are ready and verified. Please suggest how to proceed. Error ->teseller4lyf_129-12-2022Community Member14KViews2likes20Comments
Urgent Issue Regarding CSBV Mode Shipments - Let's Unite for a Resolution
I am writing to you today with a pressing concern that has recently arisen in our export operations, particularly those carried out under the CSBV (Claim for Self-Billed Verification) mode. Since 2018, we have been successfully exporting numerous shipments using this mode, but we have encountered a significant challenge that I believe requires immediate attention. Starting from April 1, 2023, all shipments exported under the CSBV mode are now being monitored through the Trade online software of ICICI Bank. The Trade team at ICICI Bank has requested that we provide an IRM (Invoice Reference Number) of each shipment in Excel format, along with a range of documents, including invoice copies, CSBV shipping bills, FIRC (Foreign Inward Remittance Certificate) copies, AWB (Airway Bill) copies, and Reduction Declarations, particularly those up to 25%. However, if the reduction exceeds 25%, these documents will not be closed, and the e-BRC (Electronic Bank Realization Certificate) will not be generated. To make matters more concerning, the charges for closing each shipping bill are exorbitant, with a fee of INR 200 plus GST per bill in my case. For those account holders with a normal account at ICICI Bank, the charges are even higher, ranging from INR 500 to 1000 plus GST. The point of contention here is that despite complying with these stringent requirements and incurring significant costs, our exports do not seem to derive any tangible benefits. In fact, this process consumes a substantial amount of time, money, and energy. To put it into perspective, if there are 500 exports each month, the bank charges for closing each document amount to INR 1,18,000 for those with a platinum account and a staggering INR 5,90,000 for those with a normal account at ICICI Bank. This situation is immensely disappointing for us exporters. It feels like an excessive burden without any commensurate value or benefit. As a result, many exporters are struggling to cope with these financial and administrative challenges, and we believe it is vital to address this issue collectively. I kindly request your assistance in providing a list of email addresses or contacts that we, as exporters, can reach out to. We aim to voice our concerns and grievances to higher authorities such as the RBI (Reserve Bank of India), DGFT (Directorate General of Foreign Trade), FIEO (Federation of Indian Export Organizations), and any other relevant authorities who can help us address and potentially alleviate this issue. Let us, as exporters, unite together and raise our voice as a collective force so that our concerns reach every corner. Together, we can work towards a resolution that benefits the entire exporting community. Your guidance and support in this matter would be invaluable, and we look forward to your response. Thank you once again for your time and assistance. Sincerely, Devang Bhansalielectro-international06-09-2023Community Member10KViews6likes13Comments
No Contact Of Ebay India Customer Care / No Body Call Me Yet
Hello Ebay Team. Why There is No Customer Care Number / Email Ids Of Any Ebay India Customer Care. I Want To Sell On Ebay. But No Body Contact Me Yet Also Lots Of Emails Send On Inselling@ebay.com But No Reply From Them From Last 12 Days. I Try My Self Step By Step By Videos. How Ebay Indian Seller Work On Ebay? Can You Plz Help Me On This. Thank You Rajesh Kumareshop_online0422-02-2023Community Member978Views0likes8Comments
Ebay is not completing my seller KYC verification
I'm extremely dishearted due to the fact that my KYC has not been completed from past 2 monthsSolvedAnonymous22-08-20211.2KViews0likes8Comments
GSTIN & PAN not accepting for India
Hello We are trying to register our company Dycon Earthmovers & Heavy equipments LLP situated out of Kolhapur, Maharashtra, INDIA - 416001. We are stuck in PAN & GSTIN no acceptance, I checked several times but its showing error please provide valid GSTIN no. Please find the attached screenshot for reference and let us know how can we proceed further? Regards Dycon Earthmoversdyconearthmoversh-003-08-2021Community Member2.1KViews0likes7Comments
ACCOUNT RESTRICTIONS
now my cbt seller dashboard is all ok but still my account is in restricted mode Why??vardhantcrafts01-08-2024Community Member5.8KViews0likes6Comments
EGS FedEx Shipping Price hike nearly 60-100% is Unacceptable
We have been using EGS for very long time but recently we all sellers received notification that FedEx updated price for EGS users. That was nearly twice compare to old prices for zone E and other(Price hike nearly 60-100% is Unacceptable). If EGS team or FedEx team is reading this I request you to ask concerned team that price increase should be only(2-5% or maximum 10%). It clearly affects our selling So, I request all EGS user to Ask same to EGS and FedEx team.moon.internationals08-02-2024Community Member1.4KViews3likes5CommentsGSTIN error while registering myself
hello folks I registered myself successfully on Ebay.com and when i tried to registered myself here on ebay.in as a seller It shows a GSTIN error. Is there anyone who's having the same problem or faced this issue earlier. Kindly suggest something or drop Ebay India's customer care support email or number.superior-science25-07-2021Community Member2.7KViews0likes5Comments
KYC VERIFICATION ERROR
Hello eBay Team, I’m AGAIN following up regarding the KYC verification issue I had shared earlier, where I was unable to list items due to the error message asking me to update my GSTIN and IEC. As mentioned before, both of these are already verified through Payoneer and my account is fully active. After contacting eBay support and asking help through my recent discussion post, I was told that my GSTIN and IEC proofs have been received by the eBay team I was asked to share proof(screenshot) of the updated PAN card details from my Payoneer account to kycverification@ebay.com . I have since **emailed the screenshot of the approved PAN card status** to kycverification@ebay.com as instructed. However, despite completing all these steps, I’m still seeing the same error and remain unable to list new items. There has been no further resolution since then. I am really seeking help to check the current status of my KYC verification and I would appreciate any assistance in getting this resolved as soon as possible so I can resume listing as soon as possible. Thank you for your time and support! Best regards, naturalgutindianaturalgutindia16-11-2025Community Member214Views0likes4Comments
